Return and Refund Policy
Thank you for shopping at Lamonn.co.uk. If you are not pleased with your purchase, we are here to help.
Lamonn will accept 14 days to return an item from the date you received it. To be eligible for a return, items must be unused, unworn, unaltered and free of damage by the customer. For a full refund, you can fill up the return form within 14 days from the receipt of original order. Items cannot be returned after 14 days from the receipt of original order. Your items must be returned in the same conditions that you received it with all tags still attached and must be in their original packaging such as shoeboxes and dust bags. You will have to bear the shipping cost of returning the items.
We may hold your money until we have received your item back to us. Once we received and inspected your returned items we will process your refund as quickly as possible. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed back the same way as we have received it. This mean if you have paid via credit card, we will wire it back to your credit card account. Same procedure if you paid via PayPal, you will get it back on your PayPal account.
You should expect to receive your refund within four weeks of giving your package to the return shipper. The time period includes the transit time for us to receive your return from the shipper (3 to 10 business days), the time it takes us to process your return once we receive (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 10 business days). However, in many cases you will receive a refund more quickly. In normal condition, you should have your money back within 14 business days.