Delivery Information

Delivery Information

All orders are sent with tracked priority delivery. UK orders are sent by Royal Mail, while International orders are processed by Royal Mail or Hermes or 800bestex depending on your country.

Orders placed before 4pm Monday to Friday are processed and dispatched the same day.

UK Delivery
Delivery MethodDelivery TimescaleDelivery Price 
UK Tracked 482-3 business days£3.95 – FREE on orders over £49 
UK Tracked 241-2 business days£5.95 
International Delivery
Delivery MethodDelivery TimescaleDelivery Price 
Germany5-8 business days£3.95 – FREE on orders over £49 
Austria, Belgium, France, Ireland, Italy, Netherlands, Spain5-8 business days£3.95-FREE on orders over £79 
Rest of Europe5-8 business days£10.95-FREE on orders over £79 
USA7-10 business days£5.95-FREE on orders over £79 
Australia, Canada, Israel, Russia7-10 business days£7.95-FREE on orders over £79 
Rest of World7-10 business days£10.95 -FREE on orders over £79 

We’re aware that sometimes your items may go missing, which we have no control over. Mail companies wait 15 business days to declare a package lost, we will of course send you a replacement or refund if you haven’t received it after 15 business days for the UK and 28 business days for the EU and Rest of World.

Custom Charges
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. Note If your address are in China,you can choose 800BESTEX delivery,it include customs or import duties.